Refund and Returns Policy

At shop.gkaim.com, we take pride in offering high-quality digital products, including e-books and PDF files, to our valued customers. However, due to the nature of our products, we must inform you that no returns, refunds, or exchanges are offered for any digital products once a purchase has been made.

By purchasing from shop.gkaim.com, you acknowledge and agree to the terms of this Return and Refund Policy.

1. Nature of Digital Products

Our products are digital in nature, specifically PDF files (e-books). Once a digital product is delivered to you, it is immediately accessible and can be downloaded, copied, or distributed. Because of this, we are unable to accept any returns or provide refunds, as we cannot guarantee that the product has not been used or copied.

2. No Returns or Refunds Policy

Due to the instant delivery and the ability to copy digital products, we do not offer refunds or returns on any purchases made from shop.gkaim.com. All sales are final. Once the digital product is delivered to the customer’s email or made available for download, the transaction is considered completed, and the product is non-returnable and non-refundable.

3. Exceptions to the Policy

In certain circumstances, such as technical issues preventing the download or access to the purchased digital product, we may review the situation on a case-by-case basis. If you experience any difficulties with your purchased product, please contact our customer support team within 7 days of purchase, and we will work to resolve the issue.

Important: Please note that this is not a return or refund request, but rather an inquiry into how we can assist you with accessing the product you have purchased.

4. Customer Support for Technical Issues

If you face any challenges in downloading or accessing your purchased digital products, please contact our support team immediately. Our support team will assist you in troubleshooting any issues and ensure that you can access your purchased product.

You can reach us at:

Please ensure that you provide all relevant information regarding your purchase and any issues you are encountering to help us resolve the matter efficiently.

5. No Cancellations Once Payment is Processed

Once payment for a digital product has been processed and the product is made available for download or delivery, the sale is final. You may not cancel or withdraw from the transaction. We highly encourage you to carefully review the product details before completing your purchase.

6. Consumer Protection and Indian Laws

Under Indian law, particularly the Consumer Protection (E-commerce) Rules, 2020, digital products that are delivered immediately after purchase and cannot be returned are exempt from certain return and refund requirements. As a result, we are not legally obligated to provide a refund or accept returns on digital products after the transaction has been completed and the product has been delivered.

7. Intellectual Property

The digital products available on shop.gkaim.com are protected by copyright laws. Upon purchase, you are granted a non-transferable, non-exclusive license to use the product for personal use only. You may not copy, distribute, sell, or modify the content in any way, and any unauthorized use of the product will result in immediate revocation of the license.

8. Important Notice for Customers

By proceeding with the purchase of digital products from shop.gkaim.com, you acknowledge and agree that:

  • You have read and understood our Return and Refund Policy.
  • You understand that once the product has been downloaded or accessed, it cannot be returned or refunded.
  • You are responsible for ensuring that the product you are purchasing is the right one for your needs before completing the purchase.

9. Changes to the Return and Refund Policy

We reserve the right to update, modify, or change this Return and Refund Policy at any time without prior notice. Any changes made to the policy will be reflected on this page with an updated effective date. It is your responsibility to review this page periodically for any changes.

10. Contact Information

If you have any questions regarding this policy or your purchase, please contact us at:

Customer Support:
Email: admin@gkaim.com
Phone: +91 7460001913
Website: https://shop.gkaim.com/
Contact us Link: https://gkaim.com/contact-us/

We appreciate your understanding of our policy. Thank you for shopping with shop.gkaim.com.


Legal Considerations:

  • E-Commerce Rules (India): Under the Consumer Protection (E-Commerce) Rules, 2020, a seller is allowed to exclude refunds for digital goods once the transaction is completed. Your policy complies with these rules.
  • Intellectual Property Protection: The policy emphasizes the non-returnable nature of digital goods and their protection under copyright laws.

Last Updated Date: 16-December-2024

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